home-delivery
Our home Delivery and Assembly service is available up to 40miles from our outlet store in Telford. For the safety and reassurance of our customers and colleagues, our Home Delivery specialists follow strict health and safety protocols including wearing personal protective equipment and hand sanitising before and after every delivery. We will deliver your furniture to your room of choice and offer an professional assembly service for most items. Deliveries can only be arranged in store and after purchased items have been inspected to avoid disappointment.

Delivery costs and options

Doorstep delivery

  • We will deliver to the doorstep only and will not be able to enter your home. A member of your household will need to be present to accept delivery and carry your furniture over your threshold, which our drivers will observe.
  • If you prefer, we can deliver to a secure garage. If your garage is not joined to your property we will need to see proof of identification at the point of delivery.
  • If you live in a flat, we can only deliver to the entrance of your building, and not to your front door. As we will need you to carry your furniture over the threshold, we will need to see proof of identification at the point of delivery.

Premium delivery

  • Our Premium delivery service gives the option of choosing any available delivery date that suits you. Your chosen delivery date is flexible, and you can book this in store. 
  • In addition to this, our Premium delivery service includes room of choice delivery, and our service team will unpack your items, set them up where you like them to go in your room, and we will take all the packaging away once they are finished setting it up, leaving you to enjoy your new discounted furniture, completely hassle free.

 

  • If our furniture is not flat packed, it can be large and heavy. Getting larger items upstairs, for example, can be particularly challenging. If you have ordered larger items (for example sofas, dining tables, wardrobes, chest of drawers, sideboards) you will need someone from your household to help you carry your items into your home and into the room of your choice when our drivers arrive.

Furniture Collection Service

We can help to recycle your old furniture in a environmentally friendly and cost effective way. If you buy a divan bed or mattress, our delivery specialists can remove your old bed when they deliver your new one, with zero waste to land fill, on a ‘like for like’ basis.
Ordering online? Simply tick ‘Recycle my old furniture’ at checkout.
Ordering in store or by phone? Please arrange with our sales team.
We asking customers to ‘bag and seal’ furniture prior to collection. Only fully wrapped and sealed furniture can be accepted for recycling.

For all other furniture, our partner service, Speedy Clear offer a next day collection and recycling service for all household furniture excluding accessories.
You can arrange collection and recycling of your furniture with Speedy Clear online, or call 0345 5280666 between 8.30am and 5pm, Monday to Friday.
Please note: any queries should be directed to Speedy Clear.