Business Contact Details
Maxx Discount
Customer Service Team
PR House, Hortonwood 30
TF1 7ET, Telford
Shropshire
Email Us
Our Phone Support is available:
Monday to Friday from 10:00 – 12.00 and 13:00 – 17.00
Our Outlet Store is open:
| Monday | 09:00-18:00 |
| Tuesday | 09:00-18:00 |
| Wednesday | 09:00-18:00 |
| Thursday | 09:00-18:00 |
| Friday | 09:00-18:00 |
| Saturday | 11:00-16:00 |
| Sunday | closed |
| Bank Holidays | closed |
Complaints Procedure
If we get something wrong then we’ll work hard to put it right. If you have a complaint it’s best to try and resolve it at the time with the store concerned or with our Customer Service team using the contact details above.
In the unlikely event that our Customer Service team are unable to resolve your complaint, and you are still not satisfied following the conclusion of our complaints handling procedure you may refer your complaint to The Retail Ombudsman which is a certified Alternative Dispute Resolution Provider. We will respond to any complaint referred to us by them.
If we get something wrong then we’ll work hard to put it right. If you have a complaint it’s best to try and resolve it at the time with the store concerned or with our Customer Service team using the contact details above.
In the unlikely event that our Customer Service team are unable to resolve your complaint, and you are still not satisfied following the conclusion of our complaints handling procedure you may refer your complaint to The Retail Ombudsman which is a certified Alternative Dispute Resolution Provider. We will respond to any complaint referred to us by them.
Details
The Retail Ombudsman
33 Floor Euston Towers
286 Euston Road
London
NW1 3DP
Email: enquiries@theretailombudsman.org.uk
The Retail Ombudsman
33 Floor Euston Towers
286 Euston Road
London
NW1 3DP
Email: enquiries@theretailombudsman.org.uk
European Online Dispute Resolution
If you have been unable to resolve a dispute about an online order using the above process then you can refer your complaint to the independent Online Dispute Resolution service
If you have been unable to resolve a dispute about an online order using the above process then you can refer your complaint to the independent Online Dispute Resolution service
Data Privacy
For queries about data privacy, please read privacy and cookie policy
For queries about data privacy, please read privacy and cookie policy
